Privacy Policy

Effective Date: August 5, 2026

At m8ntra (“we,” “our,” or “us”), we value your privacy and are committed to protecting the personal information you provide while using our website.

This Privacy Policy explains what information we collect, how we use it, and the choices available to you regarding your information.

Information We Collect

When you visit or interact with our website, we may collect the following information:

Information You Provide

  • Name
  • Email address
  • Billing address
  • Shipping address
  • Phone number
  • Order information
  • Messages submitted through our contact forms

Information Collected Automatically

We may automatically collect certain technical information, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Referring website
  • Time spent on pages
  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate regarding purchases or inquiries
  • Improve our website and customer experience
  • Detect fraud and maintain website security
  • Comply with legal obligations
  • Send promotional emails if you have chosen to receive them

Payment Information

Payments are processed through secure third-party payment providers.

We do not store or have access to your complete payment card information. Payment information is handled directly by our payment processor in accordance with their own privacy and security policies.

Shipping Information

Information required to fulfill your order may be shared with shipping carriers and fulfillment providers for the sole purpose of delivering your purchase.

Cookies

Our website uses cookies to:

  • Keep your shopping cart active
  • Remember user preferences
  • Improve website performance
  • Analyze website traffic
  • Help prevent fraud

You may disable cookies through your browser settings, although doing so may affect certain website features.

Analytics

We may use website analytics tools to understand how visitors use our website. These services collect anonymous usage information to help improve site performance and customer experience.

Marketing Communications

If you subscribe to our mailing list, we may occasionally send updates regarding new products, company news, or promotions.

You may unsubscribe at any time using the unsubscribe link included in our emails.

Information Sharing

We do not sell your personal information.

We may share information only with trusted service providers necessary to operate our business, including:

  • Payment processors
  • Shipping providers
  • Website hosting providers
  • Security services
  • Email service providers
  • Analytics providers

These providers receive only the information necessary to perform their services.

Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While no method of electronic transmission or storage is completely secure, we continuously work to maintain appropriate security measures.

Data Retention

We retain personal information only for as long as necessary to:

  • Complete transactions
  • Maintain business records
  • Comply with legal requirements
  • Resolve disputes
  • Enforce our agreements

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Request access to your information
  • Correct inaccurate information
  • Request deletion of personal information
  • Request a copy of your personal data
  • Opt out of certain marketing communications

Requests may be submitted using the contact information below.

Children’s Privacy

Our website is not directed toward individuals under the age of 18.

We do not knowingly collect personal information from children.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.

Any revisions become effective immediately upon posting to this page. The Effective Date at the top of this policy will indicate the latest revision.

Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact us:

m8ntra

Email: info@m8ntra.com

Website: https://m8ntra.com